Case Study 2
PILCHUCK GLASS SCHOOL
Seattle and Stanwood, Washington

www.pilchuck.com/default.htm
Client Background
The Pilchuck Glass School founded by legendary glass artist Dale
Chihuly and others in the early 1970s, is known for its internationally
acclaimed summer program for artists set in a retreat-like setting
north of Seattle. In the years leading up to undertaking the capacity
building process, the institution had been undergoing changes in
staff leadership. The new Executive Director and Board were eager to shape a plan that would carry the School into the next few years of its development.
Description of Project/Process
The capacity building process began with a series of confidential
interviews followed by a retreat and a series of work sessions involving the many stakeholders of Pilchuck.
Trustees, staff, instructors, artists, seasonal staff and community
leaders participated in the process helping to yield the final
capacity building plan.
Outcome
The result of the process was a five-year capacity building plan
that focuses on refining many aspects of the current operation
in preparation for some dramatic rethinking and re-visioning of
Pilchuck’s future in the coming years. The trustees and staff
identified the need to explore new sources of income to diversify
their financial foundation while shaping programs that began to
develop greater community involvement beyond the artist community.
Timetable This process began with
a trustee retreat that set the stage for beginning the planning
process. The planning process itself began in the summer with the
final plan adopted the following May. The entire process took one
year start to finish.
Testimonial
Once again Gail Anderson brilliantly guided my institution along
difficult paths to a capacity building plan that is a great road
map for the future. Already, in our first year of the plan, we
have made rewarding strides in achieving the goals that were so
hard-won but so needed.
Patricia Watkinson
Former Executive Director
Pilchuck Glass School
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